Across sectors

Cross-sector solutions

In short

Ten solutions work the same way in every sector, configured with each business's own profile. Most run on the same set-up as your booking line, so you add them without a new integration.

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What each solution does

24h line with calendar

RecommendedProduct

One line for calls and messages that books straight into your calendar, set up with your services, durations and capacity.

The same product runs in every sector: the assistant answers the phone and WhatsApp at any hour and books straight into your calendar. From one sector to the next, only the profile changes: services, durations and the capacity of each professional, lift, table, court or car. It hands the conversation to a person whenever one is needed, and you set a spending cap for busy periods.

Channels
  • Phone calls
  • WhatsApp

Day-before confirmation against no-shows

RecommendedModule

Confirms every booking the day before, lets customers reschedule in the same conversation and reuses freed slots.

The day before each booking, the assistant sends a WhatsApp message tied to that booking, or an email to customers who do not use WhatsApp, and the customer confirms, reschedules or cancels in the same conversation. A freed slot goes to whoever had asked for that time. It runs on the same set-up as your booking line, with no new integration, and is added to it rather than sold on its own.

Channels
  • WhatsApp
  • Email

Review request after the service

Module

Sends every customer your Google review link after the service, with no incentive and no filter, and passes complaints to a person.

After each service, the assistant sends the customer the review link of your own Business Profile on Google. It goes to everyone, with no incentive and without filtering out unhappy customers, as Google's rules require, and complaints reach a person first. Replying to reviews from the assistant needs a one-time approval from Google. It is added to a booking line rather than sold on its own.

Channels
  • WhatsApp
  • Email
  • SMS

Return visits and periodic check-ups

Module

Reminds customers when their next visit, service or check-up is due, by email to existing customers and on WhatsApp only with opt-in.

When a customer's next visit, service or check-up is due, the assistant sends a reminder and books the slot in the same conversation. Existing customers receive it by email, with an opt-out in every message, and WhatsApp goes only to those who opted in. Every opt-out is kept on record, so nobody who said no is contacted again.

Channels
  • Email
  • WhatsApp
  • SMS
  • Phone calls

Overdue payment collection

Product

Sends each customer with an overdue amount a payment link, handles “I already paid” and passes disputes to a person with a reference.

One product, reused in every sector: the assistant builds the payment link for each overdue amount, handles “I already paid” replies and passes disputes to a person with a reference. It never asks for a bank account or card number over WhatsApp. Gyms, advisory firms, technical services, schools and workshops use it for their own invoices and fees.

Channels
  • WhatsApp
  • Email
  • SMS
  • Phone calls

After-hours on-call line

Product

Outside opening hours, the assistant gives the fixed script you approve and transfers real emergencies to the person on call, with a summary and a reference. It never classifies the case or gives advice. Night-time call volume is hard to predict, so you set a spending cap for the line. Technical services, veterinary clinics, lodging, property administrators and clinics use it.

Channels
  • Phone calls
  • WhatsApp
  • SMS

First response to leads

Product

Answers every new lead within minutes with a few structured questions and passes the promising ones to your team.

The assistant answers each new lead within minutes and asks a few structured questions to qualify it. Without a WhatsApp opt-in, the first contact goes by email, and any follow-up respects the customer's consent. Promising leads go straight to your team. Car dealers, gyms, estate agents, academies and professional firms use it for ads, portals and website enquiries.

Channels
  • Email
  • WhatsApp
  • Website chat

Photos and documents in the conversation

Product

Receives photos and documents in the chat and reads them; any price it gives is a starting range, and the final amount comes from the business.

Customers send photos and documents in the conversation, and the assistant reads them to size the job, check what is missing or fill in a form. Any price it gives is a starting range; the final amount always comes from the business. WhatsApp does not allow asking for identity, bank account or card numbers, so those documents arrive by email or through the website chat.

Channels
  • WhatsApp
  • Email
  • Website chat

Daily owner summary

Included in the plans

A scheduled report with your logo that tells you each morning what is booked, what happened overnight and what needs your attention.

Each morning, the assistant sends you a scheduled report with your logo: the day's bookings, confirmations and gaps, the messages that need you and anything escalated overnight. The content follows each sector, such as occupancy for a padel club or viewings for an estate agent. It comes with your booking line and is never sold on its own.

Channels
  • Email
  • WhatsApp

From message to action

A message arrives after hours. The AI assistant replies and acts in your system; for example, making the booking.

Website chatEstudio Brisa21:47

  1. 21:47

    Customer

    Hi, can I book a 45-minute appointment tomorrow morning?

  2. AI assistant

    Hello, this is the automated assistant of Estudio Brisa. Tomorrow I have 9:30 or 11:00. Which suits you?

  3. Customer

    9:30, please.

  4. AI assistant

    Done: tomorrow at 9:30, 45 minutes.

  5. The appointment is in Estudio Brisa's calendar.

Illustrative example; the business and the details are fictitious.

Frequently asked questions

Can I use a module on its own?

A module belongs to a plan; a product is its own plan. The day-before confirmation and the daily owner summary are never sold separately.

Do these solutions need new software?

No. They reuse the calendar, the channels and the payment account that your main solution already connects.

Which sectors use them?

Each solution on this page lists the sector solutions that run on it.

Can it confirm bookings the day before?

Yes, the day before each booking, on WhatsApp or by email.

What does the daily owner summary tell me?

Each morning: the day's bookings, confirmations and gaps, the messages that need you, anything escalated overnight.

How is my customers' data handled?

Each solution asks for what its task needs. The data is handled to comply with data protection law worldwide, is not sold or passed on, and is not used to train AI models. A data processing agreement is part of your sign-up.

How long does it take to go live?

In the countries where NordixAIgency has its own edition, you set it up yourself, with about 15 minutes for your business profile. Tell us where your business is and we will let you know when it opens there.

What happens when the assistant does not know the answer?

It says it does not know, takes the customer's question in writing and hands the conversation to your team with a reference, so nobody asks twice. You set who takes it, and when.

How many calls can it answer at the same time?

Five. The line answers five calls at the same time, and that number is the same on every plan.

Not sure which solution fits your business?

Tell us how you work and we will point you to the right one.