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Language

International (no prices)

Other countries

The price depends on the country, not on the language.

Sector

Beauty and wellness

In short

Hair salons, barbershops, beauty centres, nail studios and spas get an assistant that answers the phone, WhatsApp and Instagram at any hour and books each client with the right professional and service length. Your team stays with the client in the chair.

Updated on

Who it is for

Hair salons, barbershops, beauty centres, nail studios and spas, from the self-employed stylist to the salon with a small team.

What gets in the way today

  • Calls missed with your hands busy

    The phone rings while you are cutting, colouring or doing nails. A call nobody answers is a client who books with the next salon on the map.

  • No Book button when clients search nearby

    Google lets hair, beauty and nail salons take bookings straight from Maps and Search, but only through a connected booking system. Without one, clients have to call, often when nobody can answer.

    Source: Google Actions Center, appointments policies,

  • Gaps from no-shows and missed allergy tests

    Colouring and long treatments leave the costliest gaps when a client does not turn up, and a colour service cannot go ahead if the skin allergy test was not done 48 hours before.

    Source: NHS, hair dye reactions,

Solutions

24h salon booking line

Recommended

Answers calls, WhatsApp and Instagram at any hour and books each client with the right professional and service length in Google Calendar.

The assistant answers the phone, WhatsApp, Instagram, email and website chat and books each client with the right professional and service duration in Google Calendar. It also reschedules and cancels in the same conversation. When a client sends a reference photo, it replies with the price range from your service list. Once we switch on the Book button on Google Maps for you, those bookings land in the same calendar.

  • Book button on Google MapsEach booking made with the Book button on Google Maps counts as 1 message.
Channels
  • Phone calls(main channel)
  • WhatsApp
  • Instagram
  • Email
  • Website chat
  • SMS
See the solutionTell me when it is available in my country

Day-before confirmation and freed-slot reuse

Asks each client the day before to confirm, reschedule or cancel, offers a freed slot to whoever wanted that time and sends you the day's summary.

The day before each appointment, the assistant asks the client to confirm, reschedule or cancel, and handles the answer in the same conversation. A cancelled slot is offered to the clients who had asked for that time. For colour services, it reminds the client of the allergy test 48 hours before, without collecting any health data. At 8:00 you receive the day's summary. It runs on the same set-up as the 24h booking line.

Channels
  • WhatsApp(main channel)
  • Email
Ask about this solutionTell me when it is available in my country

Deposits for long services and gift vouchers

Sends a deposit link in the conversation for long or high-value services, and sells gift vouchers and session bundles with a receipt.

When a service goes beyond the duration or value you set, the assistant sends the deposit link in the same conversation, with a grace period before the booking is released. The money goes to your own Stripe account, and the client needs no account or login. It also sells gift vouchers and session bundles, with a receipt and a PDF voucher that carries your logo.

Channels
  • WhatsApp(main channel)
  • Instagram
  • Email
  • Phone calls
  • Website chat
Ask about this solutionTell me when it is available in my country

Phone and WhatsApp line for salons on booking marketplaces

Answers questions about services, prices and hours from your profile and sends clients your marketplace link to book.

For salons that take bookings through Booksy, Treatwell or Fresha, the assistant answers calls, WhatsApp, Instagram, SMS and website chat about services, prices and opening hours, using your salon profile. When the client wants to book, it sends your marketplace profile link, so the booking stays where you already manage it. Brides, groups and complaints go straight to your team.

Channels
  • Phone calls(main channel)
  • WhatsApp
  • Instagram
  • SMS
  • Website chat
Ask about this solutionTell me when it is available in my country

Bookings written into your salon software

Checks open slots and writes each booking into the salon software you already use, then tells the client about every change.

The assistant checks open slots in the salon software you already pay for and writes each booking there, so there is no second calendar to keep in step. Every new booking or cancellation in your software becomes a message to the client. You connect the software yourself, with its own sign-in or an access key from its settings, and bookings from the phone, WhatsApp, Instagram, email and website chat all land in one place.

Channels
  • Phone calls(main channel)
  • WhatsApp
  • Instagram
  • Email
  • Website chat
Ask about this solutionTell me when it is available in my country

Reviews after the visit and a reminder to come back

Sends every client your Google review link after the visit and, with their consent, offers two slots when their next service is due.

Two hours after the service, the assistant thanks the client and sends your Google review link. It goes to every client, with no incentive and no filter, as Google's review rules require. When the usual cycle of that service comes round, such as a cut or a gel refill, it offers two open slots, only to clients who agreed to receive marketing messages.

Channels
  • WhatsApp(main channel)
  • Email
  • SMS
  • Instagram
Ask about this solutionTell me when it is available in my country
All sectors

From message to action

A message arrives after hours. The AI assistant replies and acts in your system; for example, making the booking.

Website chatEstudio Brisa21:47

  1. 21:47

    Customer

    Hi, can I book a 45-minute appointment tomorrow morning?

  2. AI assistant

    Hello, this is the automated assistant of Estudio Brisa. Tomorrow I have 9:30 or 11:00. Which suits you?

  3. Customer

    9:30, please.

  4. AI assistant

    Done: tomorrow at 9:30, 45 minutes.

  5. The appointment is in Estudio Brisa's calendar.

Illustrative example; the business and the details are fictitious.

Frequently asked questions

I use Booksy, Treatwell or Fresha. Can I still use the assistant?

Yes. The assistant answers questions about your services, prices and hours and sends your marketplace profile link, so bookings stay there.

Do I need Google Calendar?

The booking line works with Google Calendar. If you do not keep a calendar yet, the one that comes with your Google account is enough.

Can the assistant give a price from a reference photo?

Yes. It replies with the price range from your service list, and your professional confirms the final price.

Does it replace my receptionist?

No. It answers when your team is busy or the salon is closed, and your team takes over whenever a person is needed.

What happens when a client cancels?

The day before it asks each client to confirm, reschedule or cancel, and frees the slot.

Can it take a deposit for long services?

Yes. Above the duration or value you set, it sends the deposit link.

How is my customers' data handled?

Each solution asks for what its task needs. The data is handled to comply with data protection law worldwide, is not sold or passed on, and is not used to train AI models. A data processing agreement is part of your sign-up.

How long does it take to go live?

In the countries where NordixAIgency has its own edition, you set it up yourself, with about 15 minutes for your business profile. Tell us where your business is and we will let you know when it opens there.

What happens when the assistant does not know the answer?

It says it does not know, takes the customer's question in writing and hands the conversation to your team with a reference, so nobody asks twice. You set who takes it, and when.

How many calls can it answer at the same time?

Five. The line answers five calls at the same time, and that number is the same on every plan.

Sources

  1. Google Actions Center, appointments policies ·

  2. NHS, hair dye reactions ·

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