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International (no prices)

Other countries

The price depends on the country, not on the language.

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Language

International (no prices)

Other countries

The price depends on the country, not on the language.

Sector

Veterinary and pets

In short

Dog groomers, veterinary clinics, dog hotels and trainers get an assistant that books by breed and size, takes deposits and answers owners at any hour. Clinical cases and emergencies always go to a vet, never to the assistant.

Updated on

Who it is for

Dog grooming salons, veterinary clinics, dog hotels and daycare, dog trainers, and clinics and pet shops that sell prescription diets.

What gets in the way today

  • The dog on the table, the phone ringing

    Groomers and vets work with their hands full, and owners who cannot get through book with someone else.

  • Durations that depend on the dog

    A bath for a small short-haired dog and a full groom for a large dog with a matted coat take very different times, and a booking that ignores it breaks the day.

  • Emergencies out of hours

    Owners call at night and at weekends, and a clinic that does not answer loses the emergency visit to the next one that does.

Solutions

Grooming bookings by size, with deposit and ready notice

Recommended

Books grooming by breed, weight and coat, takes a deposit for long services and tells the owner when the dog is ready.

The assistant asks for the breed, weight and coat condition, and can read a photo, then proposes a duration and a starting price from your table. It books within the number of grooming tables in Google Calendar, takes a deposit for long services and reminds the owner the day before. When the dog is ready, it tells the owner, and it reminds them of the next bath only if they ask.

  • Book button on Google MapsEach booking made with the Book button on Google Maps counts as 1 message.
Channels
  • WhatsApp(main channel)
  • Instagram
  • Website chat
  • Phone calls
  • Messenger
See the solutionTell me when it is available in my country

24h veterinary reception with appointment booking

Recognises the owner and the animal, answers about hours, services and prices and books the appointment; clinical cases go to a person.

By phone, WhatsApp, email or website chat, the assistant recognises the owner and the animal, answers questions about hours, services and prices and writes the appointment in your calendar. The day before a surgery, it sends your clinic's fasting instructions. Clinical questions go to a person on your team with a reference, and the assistant never assesses a case.

Channels
  • Phone calls(main channel)
  • WhatsApp
  • Website chat
  • Email
Ask about this solutionTell me when it is available in my country

Dog hotel and daycare: nights, vaccination card and deposit

Checks availability per night, quotes by size and nights, checks the vaccination card before arrival and takes the deposit.

The assistant checks availability for each night, quotes the price by the dog's size and the number of nights, and asks for a photo or PDF of the vaccination card before check-in. It takes the deposit by link, sells daycare bundles and sends your team the day's list. Owners can also book from the Book button on Google Maps once we switch it on for you.

  • Book button on Google MapsEach booking made with the Book button on Google Maps counts as 1 message.
Channels
  • WhatsApp(main channel)
  • Phone calls
  • Website chat
  • Email
  • Instagram
Ask about this solutionTell me when it is available in my country

After-hours emergency line

Outside opening hours, answers common questions and, when an owner reports an emergency, transfers the call at once to the vet on call.

Outside opening hours, the assistant answers common questions from your clinic's profile. When an owner mentions an emergency, it transfers the call at once to the vet on call, with a summary and a reference, or points to the emergency hospital your clinic designates. It never assesses the case, and you set a spending cap for night-time calls.

Channels
  • Phone calls(main channel)
  • WhatsApp
  • SMS
Ask about this solutionTell me when it is available in my country

Dog training: assessments, classes and bundles

Qualifies each case, books the first assessment, sells bundles of sessions by link and fills group classes up to their capacity.

The assistant explains your programmes, asks about the dog's age and behaviour and books the initial assessment. It sells bundles of five or ten sessions by payment link, fills group classes up to their capacity and sends each owner the week's exercise. Owners get an answer straight away, even while you are out in the field with the dogs.

  • Book button on Google MapsEach booking made with the Book button on Google Maps counts as 1 message.
Channels
  • WhatsApp(main channel)
  • Instagram
  • Website chat
  • Phone calls
Ask about this solutionTell me when it is available in my country

Prescription diets and shop orders for pickup

Owners order on WhatsApp, Instagram, email or website chat. The assistant confirms the product and the price from your list, sends the payment link and gives a pickup time, while your team confirms the stock. Prescription medicines never go into a payment link: those requests go to your team. Owners of pets on long-term diets can reorder in a single message.

Channels
  • WhatsApp(main channel)
  • Website chat
  • Email
  • Instagram
Ask about this solutionTell me when it is available in my country
All sectors

From message to action

A message arrives after hours. The AI assistant replies and acts in your system; for example, making the booking.

Website chatEstudio Brisa21:47

  1. 21:47

    Customer

    Hi, can I book a 45-minute appointment tomorrow morning?

  2. AI assistant

    Hello, this is the automated assistant of Estudio Brisa. Tomorrow I have 9:30 or 11:00. Which suits you?

  3. Customer

    9:30, please.

  4. AI assistant

    Done: tomorrow at 9:30, 45 minutes.

  5. The appointment is in Estudio Brisa's calendar.

Illustrative example; the business and the details are fictitious.

Frequently asked questions

Does the assistant assess a sick animal?

No. It never assesses a case. Clinical questions and emergencies go straight to a vet, or to the emergency hospital your clinic designates.

How does it know how long a groom takes?

It asks for the breed, weight and coat condition, and can read a photo, then applies the durations and starting prices from your own table.

Can owners pay a deposit?

Yes. For long services, hotel nights or class bundles, it sends a payment link, and the money goes to your own Stripe account.

Can it sell medicines?

No. Prescription medicines never go into a payment link. The assistant handles diets and shop products.

What happens with an emergency call at night?

Outside opening hours, it transfers the call at once to the vet on call.

Can it book dog hotel and daycare stays?

Yes. It checks availability, quotes by size and nights and asks for the vaccination card.

How is my customers' data handled?

Each solution asks for what its task needs. The data is handled to comply with data protection law worldwide, is not sold or passed on, and is not used to train AI models. A data processing agreement is part of your sign-up.

How long does it take to go live?

In the countries where NordixAIgency has its own edition, you set it up yourself, with about 15 minutes for your business profile. Tell us where your business is and we will let you know when it opens there.

What happens when the assistant does not know the answer?

It says it does not know, takes the customer's question in writing and hands the conversation to your team with a reference, so nobody asks twice. You set who takes it, and when.

How many calls can it answer at the same time?

Five. The line answers five calls at the same time, and that number is the same on every plan.

Not sure which solution fits your business?

Tell us how you work and we will point you to the right one.

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