Every call and message answered. Every booking in your calendar.
An AI assistant answers for your business, offers available times from your calendar, books the appointment and passes anything it cannot settle to your team.
In short
NordixAIgency gives small businesses an AI assistant that answers calls, WhatsApp, email and website chat at any hour and books straight into the calendar they already use. You set it up yourself, and your team takes over whenever a person is needed.
From message to action
A message arrives after hours. The AI assistant replies and acts in your system; for example, making the booking.
Website chatEstudio Brisa21:47
- 21:47
Customer
Hi, can I book a 45-minute appointment tomorrow morning?
AI assistant
Hello, this is the automated assistant of Estudio Brisa. Tomorrow I have 9:30 or 11:00. Which suits you?
Customer
9:30, please.
AI assistant
Done: tomorrow at 9:30, 45 minutes.
The appointment is in Estudio Brisa's calendar.
What the assistant does
The basics every business that works by appointment needs, on the channels your customers already use.
Answers at any hour
Calls, WhatsApp, email and website chat, in your customer's language, among the languages set up.
Books into your calendar
Books, moves and cancels appointments in Google Calendar or Outlook, without double bookings.
Confirms the day before
Asks each customer to confirm the day before and offers a freed slot to whoever asked for one.
Takes deposits by link
Sends a secure payment link for a deposit; the card number never passes through the chat.
Acts in your software
Looks up and records data in your business software, such as orders or customer records, through its API.
Sends scheduled reports
Daily, weekly or monthly, the report you ask for in PDF or Excel, by e-mail or WhatsApp, to whoever you choose.
Channels
- Phone calls
- Website chat
- Messenger
On the phone
An after-hours call about an order: the assistant opens the size exchange in the shop.
- AI assistantTienda Marea, you are speaking with the shop’s automated assistant. How can I help?
- CustomerThe jacket from order 1087 is too small. Can I exchange it?
- AI assistantYes: size L is in stock. Shall I exchange it for that one?
- CustomerYes, size L please.
- AI assistantDone: I have opened the exchange for the shop’s approval. You will get the return label for size M by email.
Up and running in three steps
- Step 1
Choose your solution
Pick the ready-made solution for your kind of business: bookings, emergency calls, after-sales or the day-before confirmation.
- Step 2
Connect your calendar and describe your business
Link Google Calendar or Outlook, then fill in your opening hours, services, prices and common questions.
- Step 3
Connect your phone and WhatsApp, and go live
Forward your number or take a new one, connect WhatsApp Business, and test the assistant before your customers do.
Works with what you already use
There is no new program to learn: the assistant reads and writes where your business already keeps its appointments, messages and orders.
- Google Calendar
- Outlook
- Reserve with Google
- Gmail
- Microsoft 365
- Stripe Connect
- Shopify
- WooCommerce
+Thousands of possible integrations
Product names are used only to say that the assistant works with them; each one belongs to its owner.
Ready-made solutions
Each solution comes prepared for one kind of business, with the questions, the booking rules and the channels it needs.
- 24h workshop booking line
- 24h restaurant reservations with a Reserve button
- Office line and calendar
- 24h salon booking line
- Day-before confirmation against no-shows
- 24h emergency line with on-call transfer
- Grooming bookings by size, with deposit and ready notice
- 24h after-sales: orders, exchanges and returns
- 24h line with calendar
Built to be relied on
A business hands its customers to the assistant only if it can trust it. This is what we do to earn that.
Data protection worldwide
Conversations and customer details are handled to comply with data protection law worldwide.
Customers know it is an assistant
The assistant says it is your business's automated assistant in its first reply.
Your team stays in charge
Payments and anything sensitive need a confirmation, and a person can take over any conversation.
Your data is not for sale
We do not sell or pass on your customers' data, and we do not use it to train AI models.
Prices by country
Frequently asked questions
Will it replace the person who answers our phone?
No. It takes the repetitive calls and messages, such as booking, moving and confirming appointments or answering the same questions, so your team can look after the customers in front of them.
Do I need to change my software?
No. The assistant books into the Google Calendar or Outlook calendar you already use. If you do not keep a calendar yet, the one that comes with a Google or Microsoft account is enough.
Which channels does it answer?
Phone calls, WhatsApp, email, the chat on your website, Instagram and Messenger. It is the same assistant with the same information on each one, and it replies in the language your customer writes or speaks in, among the languages set up. Plans with a phone line can also send notices by SMS, such as the confirmation of a booking made on a call.
What happens when it does not know the answer?
It says so, takes a structured message and passes the conversation to your team with a reference, so nobody has to ask the customer twice. You decide who is on call and at what times.
How long does it take to set up?
Allow about 15 minutes for your profile: opening hours, services, durations, prices and common questions. Then connect your calendar and your channels, and test the assistant before your customers use it.
How is my data protected?
We build and operate the assistant to comply with data protection law in every country where our customers do business. A data processing agreement is part of your contract.
How much does it cost?
Prices are set per country, in each country's currency. Tell us where your business is and we will tell you what applies there.
Who is behind NordixAIgency?
NordixAIgency is operated by AD Caldas Innotec SA, a company based in Spain. The About page explains who we are and how the service works.
Stop losing calls and bookings
Choose your solution, connect your calendar and your channels, and let the assistant take the next call.