Pet grooming

Grooming bookings sized to the dog, a deposit for long services and a «ready» message.

Asks for the breed, weight and coat, proposes the duration and a «from» price from your table, books around your grooming tables in Google Calendar, reminds the day before and tells the owner when the dog is ready.

  • Durations set by breed, weight and coat
  • A deposit by link for long services
  • A message when the dog is ready to collect
WhatsAppPeluquería Canina NubeTuesday · 20:05
  1. CustomerHi! I'd like a full groom for my poodle. He's 18 kg and his coat is quite matted.
  2. AI assistantHello, this is the automated assistant of Peluquería Canina Nube. For a matted poodle of that size the groom takes about two and a half hours.
  3. AI assistantIt starts from €45; the groomer confirms the final price when she sees the coat. For long services we ask for a deposit of €10. Saturday at 9:00 is free. Shall I book it and send the link?
Illustrative example: the business, the people and the amounts are fictitious.

In short

The grooming booking line answers WhatsApp, Instagram, calls and website chat, asks for the breed, weight and coat, gives the duration and a «from» price from your table and books around your grooming tables in Google Calendar. Deposits go to your account and the card never passes through the chat.

Updated on

At a glance

For whom
Dog and cat groomers, pet salons with grooming tables and mobile groomers that work by appointment.
What it does
Books grooming by breed, weight and coat, takes a deposit for long services and sends the «ready to collect» message.
Channels
WhatsApp, Instagram, Website chat, Phone calls and Messenger
Works with
Google Calendar, EasyWeek and Reserve with Google
Getting started
Connect Google Calendar, add your services, durations by size and prices, and connect WhatsApp.
Price
From €99 a month · VAT not included

What makes grooming hard to book

  • Every dog takes a different time

    A small short-haired dog and a matted poodle are not the same job. Without the breed and the coat, the day is booked wrong.

  • Messages while you have a dog on the table

    WhatsApp and Instagram messages pile up during a bath, and owners who do not get an answer book elsewhere.

  • No-shows on long services

    A missed two-hour appointment leaves a table empty for a whole morning.

How it works

  1. Step 1

    Connect your calendar and your channels

    Sign in with Google to connect Google Calendar, and connect WhatsApp, Instagram and your number or a new one.

  2. Step 2

    Add your services, sizes and prices

    List your services with their duration by size and coat and your «from» prices, and whether long services need a deposit.

  3. Step 3

    It books, reminds and tells the owner

    The assistant books the right length around your tables, reminds the day before and, when you mark the dog as ready, tells the owner.

From message to action

A message arrives after hours. The AI assistant replies and acts in your system; for example, making the booking.

Website chatEstudio Brisa21:47

  1. 21:47

    Customer

    Hi, can I book a 45-minute appointment tomorrow morning?

  2. AI assistant

    Hello, this is the automated assistant of Estudio Brisa. Tomorrow I have 9:30 or 11:00. Which suits you?

  3. Customer

    9:30, please.

  4. AI assistant

    Done: tomorrow at 9:30, 45 minutes.

  5. The appointment is in Estudio Brisa's calendar.

Illustrative example; the business and the details are fictitious.

Where owners reach you

Your grooming salon answers on each owner's channel.

  • WhatsApp(main channel)Owners can send a photo of the coat before booking.
  • InstagramBookings straight from your Instagram messages.
  • Website chat
  • Phone calls
  • Messenger
  • Book button on Google Maps

What a booking looks like

  • WhatsAppPeluquería Canina NubeTuesday · 20:05
    1. CustomerHi! I'd like a full groom for my poodle. He's 18 kg and his coat is quite matted.
    2. AI assistantHello, this is the automated assistant of Peluquería Canina Nube. For a matted poodle of that size the groom takes about two and a half hours.
    3. AI assistantIt starts from €45; the groomer confirms the final price when she sees the coat. For long services we ask for a deposit of €10. Saturday at 9:00 is free. Shall I book it and send the link?
    4. CustomerYes, please.
    5. AI assistantBooked for Saturday at 9:00. Here is the deposit link; you will get a reminder on Friday.

    Two and a half hours on one grooming table, with the deposit link sent in the chat.

    Illustrative example: the business, the people and the amounts are fictitious.
  • WhatsAppPeluquería Canina NubeSaturday · 11:40
    1. AI assistantHello, this is the automated assistant of Peluquería Canina Nube. Rocky is ready to collect!
    2. CustomerGreat, I'll be there in 20 minutes.
    3. AI assistantPerfect, we'll see you soon.
    4. The groomer marked Rocky as ready; the owner was told on WhatsApp.

    The owner hears as soon as the dog is ready, without a phone call.

    Illustrative example: the business, the people and the amounts are fictitious.

Works with what you already use

Appointments go into Google Calendar, one column per grooming table or groomer, and the Reserve button on Google Maps can send bookings to the same calendar.

  • Google CalendarSign in with Google Calendar
  • EasyWeekSign in with EasyWeek
  • Reserve with GoogleWe switch it on for you from your Google profile

+Thousands of possible integrations

Plans for your grooming salon

Choose the plan that fits the calls and messages your grooming salon receives each month. The prices come from the price list of your country.

Reception

Recommended

24h Line

€99 a month

€119.79 with VAT (21%)

Included every month

  • 100 messages
  • 200 minutes of calls
  • 1 phone number

Complete

€149 a month

€180.29 with VAT (21%)

Included every month

  • 120 messages
  • 250 minutes of calls
  • 1 phone number
  • Day-before confirmation included

Beyond what is included

  • €0.08 per extra message
  • €0.35 per extra minute of calls
  • €0.25 a minute while a call is passed to a person

Add-ons

  • Day-before confirmation

    The day before each appointment, your customer gets a message asking them to confirm it.

    • 100 appointments a month included
    • €0.40 per extra appointment

    By plan

    • 24h Line+€39 a month
    • CompleteIncluded

Custom solution

Does your business run on its own system, or on one that is not on our list? We can connect it too. We quote the integration work before we start, and the solution then runs on the plan you choose.

Conditions

  • No setup fee
  • No minimum term
  • 14-day free trial
  • Cancel any time
  • You set a monthly spending cap

VAT not included

Under each monthly price you also see the amount with 21% VAT.

In the Canary Islands, Ceuta and Melilla VAT does not apply: IGIC or IPSI is charged instead.

No surprises at the end of the month

You see your usage in your panel and set a monthly spending cap. At 80% of the cap you get a notice. If the cap is reached, the conversations go to your business: callers hear a recorded message with your contact details, and nothing more is billed that month.

  • The 24h Line plan includes 1 calendar and the Complete plan up to 3.
  • Each booking made through the Reserve button on Google Maps counts as one message of your plan.

Today and with the booking line

—TodayWith the booking line
Length of each bookingGuessedSet by breed, weight and coat
Messages during a groomAnswered hours laterAnswered at once
Long servicesNo guaranteeA deposit by link
Ready to collectA phone call to each ownerA message when the dog is ready

Questions from groomers

Do owners know they are talking to an assistant?

Yes. In its first reply the assistant says it is your grooming salon's automated assistant, and owners can ask for a person at any time.

How does it handle large breeds and several tables?

You set the duration by size and coat and how many grooming tables you have; the assistant only books what fits.

Who collects the deposit?

You do. The payment link is for your own account, and the card number never passes through the chat.

How does the «ready» message work?

When you mark the dog as ready, the assistant tells the owner on the channel they used to book.

Can owners book through Instagram?

Yes. Messages to your grooming salon's professional Instagram account are answered and booked like any other channel.

Can it remind owners of the next groom?

Only if the owner asks for it: a reminder of the next groom is a marketing message and needs their consent.

Why groomers can rely on it

  • Owners' data is handled to comply with data protection law worldwide
  • The assistant always says it is an assistant
  • Deposits go to your own account, never through the chat
  • Operated by AD Caldas Innotec SA, the company named in the legal notice.

    How we look after data

Book every dog for the right time

Set up the booking line, add your services and sizes, and let the assistant take the next booking.

Questions? Write to us here

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