Country and language: Spain, English

Language

Spain

Other countries

The price depends on the country, not on the language.

Sign inNew account
Menu

Language

Spain

Other countries

The price depends on the country, not on the language.

Sector

Real estate

In short

Sales and rental agencies, rental managers and community property administrators get an assistant that answers the property line at any hour, books viewings and replies to portal leads in minutes. Hot leads and emergencies go straight to the right person.

Updated on

Who it is for

Sales and rental agencies, rental managers and community property administrators.

What gets in the way today

  • Portal leads that wait for hours

    Leads from property portals arrive by email while the agent is at a viewing, and the agency that answers first has the best chance with the client.

  • Tenant files built by hand

    Each rental listing brings many applicants, and collecting their documents, chasing what is missing and building the file for the landlord is slow, manual work.

  • Residents who call about everything

    Community administrators receive calls and messages about lifts, leaks, cleaning and meeting dates at every hour, and each one is typed again into their software.

Solutions

24h property line with viewing bookings

The assistant identifies the property the caller is asking about, answers questions about price, floor area and service charges and books the viewing in the agent's calendar. The exact address is sent only after a one-time code confirms the caller's phone. It reminds the visitor the day before and records the viewing in your CRM.

Channels
  • Phone calls(main channel)
  • WhatsApp
  • SMS
  • Website chat
Works with
  • Google CalendarSign in with Google Calendar
  • InmovillaOptionalPaste an API key from your Inmovilla panel
  • MobiliaOptionalPaste an API key from your Mobilia panel
  • WiteiAlternativeWorks alongside Witei through Google Calendar
Setup

Easy setup

You connect it on your own, usually within 48 hours.

Plan

Reception

See prices

Create account

Tenant applicant file and reservation deposit

Asks only for the documents the landlord requires, checks they are complete, builds the PDF file and sends the deposit once approved.

The assistant asks each applicant only for the documents the landlord requires and checks that they are complete, without deciding on solvency. It builds one PDF file for the landlord and, once the applicant is approved, sends the reservation deposit by link, deducted from the first rent. No agency fee is charged to the tenant, in line with the Urban Leases Act, and documents arrive by email, never through WhatsApp.

Channels
  • WhatsApp(main channel)
  • Email
Plan

Module of the Reception 24h plan

Price on request

Ask about this solution

Owner valuation requests

Collects address, floor area, condition, photos and the nota simple, books the valuation visit and sends the listing agent a PDF file.

The assistant collects the property's address, floor area and condition, photos and the land registry extract, and books the valuation visit. It creates the owner and the property in your CRM and sends the listing agent a PDF file. An owner who contacts several agencies gets an answer and a visit date from you first.

Channels
  • Website chat(main channel)
  • WhatsApp
  • Phone calls
  • Email
Plan

Module of the Reception 24h plan

Price on request

Ask about this solution

Residents' line for community property administrators

Identifies the community and the unit, records incidents with photos, forwards emergencies to the person on call and sends a daily summary.

The assistant identifies the community and the unit, and confirms the resident with a one-time code before sharing any personal data. It records each incident with a photo and sends it to your firm's inbox, forwards emergencies to the person on call and answers questions from the minutes and the community rules. Every day, you receive a summary per community.

Channels
  • Phone calls(main channel)
  • WhatsApp
  • Email
Plan

Reception 24h plan

Price on request

Ask about this solution

Portal leads answered in minutes

Reads each lead in your CRM or mailbox, answers in minutes by email with a WhatsApp link, qualifies it and passes hot leads to the agent.

The assistant reads each new lead from your CRM or your mailbox and answers within minutes by email, with a link to continue on WhatsApp. It asks four or five qualifying questions, writes the lead to your CRM and passes hot leads straight to the agent, even while the agent is at a viewing.

Channels
  • Email(main channel)
  • WhatsApp
  • Website chat
Plan

Office 24h plan

Price on request

Ask about this solution

Weekly owner report and daily agent summary

Sends each owner a weekly PDF with the leads, viewings and conversations about their property, and each agent a morning summary.

Every Monday, the assistant gathers the leads per portal, the viewings and the conversations about each property and sends the owner a PDF with your logo. At 8:00, each agent receives the day's viewings and the leads not yet contacted. Owners see the activity on their property without having to call and ask.

Channels
  • Email(main channel)
  • WhatsApp
Plan

Module of the Office 24h plan

Price on request

Ask about this solution
All sectors

From message to action

A message arrives after hours. The AI assistant replies and acts in your system; for example, making the booking.

Website chatEstudio Brisa21:47

  1. 21:47

    Customer

    Hi, can I book a 45-minute appointment tomorrow morning?

  2. AI assistant

    Hello, this is the automated assistant of Estudio Brisa. Tomorrow I have 9:30 or 11:00. Which suits you?

  3. Customer

    9:30, please.

  4. AI assistant

    Done: tomorrow at 9:30, 45 minutes.

  5. The appointment is in Estudio Brisa's calendar.

Illustrative example; the business and the details are fictitious.

Frequently asked questions

Does the assistant decide on a tenant's solvency?

No. It only checks that the documents are complete, and the decision is always the landlord's or yours.

When does a caller get the exact address of a property?

Only after a one-time code confirms the caller's phone, so it is never handed out to anyone who asks.

Which CRMs does it work with?

It works with the real estate CRMs used in each country, and everywhere with Google Calendar and your mailbox.

Can owners get updates on their property?

Yes. Every Monday they can receive a PDF with the leads, viewings and conversations about their property.

Does it answer leads from property portals?

Yes. It reads each lead in your CRM or mailbox and replies in minutes.

Can it answer residents of the communities I manage?

Yes. It records each incident with a photo and forwards emergencies to the person on call.

How is my customers' data handled?

Each solution asks for what its task needs. The data is handled to comply with data protection law worldwide, is not sold or passed on, and is not used to train AI models. A data processing agreement is part of your sign-up.

How long does it take to go live?

Most of the work is your business profile: about 15 minutes. Then you connect your calendar and your phone line and test the assistant before your customers use it. Some solutions you connect on your own, usually within 48 hours. Others need one request to the vendor or a one-off data load, and we help you with it.

What happens when the assistant does not know the answer?

It says it does not know, takes the customer's question in writing and hands the conversation to your team with a reference, so nobody asks twice. You set who takes it, and when.

How many calls can it answer at the same time?

Five. The line answers five calls at the same time, and that number is the same on every plan.

Not sure which solution fits your business?

Tell us how you work and we will point you to the right one.

Ask us a question